I love to make people’s lives better though useful and usable products and solutions.  I am a user researcher, an experience owner, and a UX designer.  Over the last 20+ years, I’ve worked in multiple industries, including database software, defense contracting, academic research, and most recently, with an IT department.  My project work has been strategic, defining product vision, as well as tactical. Through these experiences, I’ve gained expertise in qualitative and quantitive research, agile methodologies, design thinking, and collaborative workshops.